Returns and Shipping Policy

Returns & Refund Policy

Thanks for purchasing TC Loving Hands Products.
In order to be eligible for a refund, you have to return the product within 30 calendar days of
your purchase. The product must be in the same condition that you receive it and undamaged in
any way.
After we receive your item, we will inspect it and process your refund. The
money will be refunded to the original payment method you’ve used during the purchase. For
credit card payments it may take 5 to 10 business days for a refund to show up on your credit
card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days
have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact us through email (tclovinghands@gmail.com) or by phone at 410-417-8244.

Shipping Policy

All orders are shipped between 2-3 business days unless it is a Pre-Order sale.

Pre-Order Sales are shipped between 7-14 business days.

Carriers

We use the following carriers to deliver our orders:

USPS

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

Shipping Rates

Free Shipping is available except for books.

Books Shipping: (Will be calculated into your total)

5 or less = $5.00 shipping fee

6 to 12 = $10.00 shipping fee

13 to 20 = $15.00 shipping fee

21 or more = FREE shipping

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.