Returns & Refund Policy
Thanks for purchasing TC Loving Hands Products.
In order to be eligible for a refund, you have to return the product within 30 calendar days of
your purchase. The product must be in the same condition that you receive it and undamaged in
After we receive your item, we will inspect it and process your refund. The
money will be refunded to the original payment method you’ve used during the purchase. For
credit card payments it may take 5 to 10 business days for a refund to show up on your credit
If the product is damaged in any way, or you have initiated the return after 30 calendar days
have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact us through email (firstname.lastname@example.org) or by phone at 410-417-8244.
All orders are shipped between 2-3 business days unless it is a Pre-Order sale.
Pre-Order Sales are shipped between 7-14 business days.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
Free Shipping is available except for books.
Books Shipping: (Will be calculated into your total)
5 or less = $5.00 shipping fee
6 to 12 = $10.00 shipping fee
13 to 20 = $15.00 shipping fee
21 or more = FREE shipping
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.